Refund & Cancellation Policy

Last updated 30 October 2026

Draft: add LEGAL_NAME, LEGAL_CITY, SUPPORT_EMAIL, SUPPORT_PHONE and BUSINESS_ADDRESS in .env, and have this page reviewed before going live.

Try before you pay

Every account starts with a free search, so you can see how many buyers we find for your business before paying anything.

Cancelling

• Cancel anytime from Billing → Cancel plan. No calls or emails needed.
• Your plan stays active until the end of the month you've paid for, and you won't be charged again.
• Your leads stay in your account after cancelling; paid features (contacts, emails, daily runs) lock at the end of the period.

Changing plans

• Upgrades start immediately. Your previous plan is cancelled at the same time.
• Downgrades start when your current paid month ends, so you're never charged twice for the same days.

Refunds

• Monthly fees are not refunded for partial months or unused leads.
• If you were charged twice, charged after cancelling, or charged because of an error on our side, we refund the full amount.
• Write to [support email] within 30 days of the charge with your account email and the payment date.
• Approved refunds go back to the original payment method (UPI, card or bank), usually within 5–7 business days.